Thank you for considering Community Health Center of Cape Cod as your medical home. We offer a comprehensive range of services to meet your outpatient health care needs and look forward to working with you to achieve your health and wellness goals.

If you have questions regarding the information presented, please call our main number (508) 477-7090, ext. 102.

For individuals who speak Portuguese please call (508) 477-7090, ext. 151.

FOR ACTIVE PATIENTS OF THE HEALTH CENTER
(Patients who have already been seen by a medical provider)

Making an appointment
Because of the many people who need our services, we must schedule all (routine and sick) patient appointments. We do not offer any other walk-in service at any of our locations at this time.

We make every effort to schedule routine appointments within an acceptable time frame. Please call (508) 477-7090, ext. 104 to schedule or cancel an appointment. There are a number of same-day appointments available based on medical urgency. Please call (508) 477-7090, ext. 125 if you are sick and need to speak with our triage nurse. For individuals who speak Portuguese please call (508) 477-7090, ext. 151.

As always, in case of medical emergency, call 911 or go directly to the nearest hospital emergency room.

Health insurance
If you change or lose your health insurance, please contact our office and we will update your new insurance information or arrange for assistance to help you re-apply. Please do not miss an appointment because of an insurance issue – we are here to help! Contact our enrollment specialist at (508) 477-7090, ext. 155 with any questions regarding health insurance.

Other questions
For further information on services or questions about the Health Center please call our main number , (508) 477-7090, and the operator will direct you to the appropriate staff for assistance. We encourage all patients to come to their appointments with a list of questions or concerns so we can provide as much help as possible.

We are happy you have chosen Community Health Center of Cape Cod. If you would like to provide us with any feedback, please click here for our patient survey.

FOR NEW PATIENTS OF THE HEALTH CENTER
(Patients who have not yet been seen by a medical provider)

Effective July, 2012

Para pacientes que precisam de ajuda para aplicar para o seguro em Mashpee ou precisam de uma orientação para se tornar paciente, por favor ligue para (508) 477-7090 ramal 151.

We are welcoming new patients at our offices in Mashpee, Falmouth and Bourne. You must be a registered new patient of the Health Center before scheduling an appointment with a medical provider.

New patient admissions
Please follow these easy steps to become a new patient:

1. Apply for insurance if needed
We have staff at all offices to help you apply for insurance.

Health Insurance Application Schedule
It is best to call ahead to be sure someone is available. If you cannot make one of the scheduled times or have any questions about health insurance applications, please contact Joan Dowd, Outreach Coordinator, at (508) 477-7090, ext. 155.

If you are not a patient of Community Health Center of Cape Cod and do not plan on coming to our Health Center for your medical care, you can still receive health insurance application assistance on Thursdays, from 10:00 am to 12:00 pm at the Falmouth Service Center located at 611 Gifford Street in Falmouth (http://www.falmouthservicecenter.org). Other organizations offering health insurance application assistance to individuals are: Duffy Health Center, Mid-Upper Cape Health Center, Outer Cape Health Center, the Community Action Committee of Cape Cod and the Islands (http://www.cacci.cc), and the Wampanoag Health Center. All Senior Centers will help individuals over the age of 65 years old and anyone who is on disability. Falmouth and Cape Cod Hospitals have financial counselors who can do insurance applications as well.
If you are a patient of Community Health Center of Cape Cod, application assistance is available at the following locations and times:

2. Complete New Patient Admissions Packet
Pick up a New Patient admissions packet (available on our website or any of our offices), read and complete all information.

Return your competed registration forms to any office, by mail, or by faxing them to our main fax number (508) 477-7028.

It takes us 2 to 4 business days to enter your information and then someone will contact you, usually within 2 weeks, to help you choose a medical provider and schedule a new patient appointment.

If you need help before then, or have not heard from us within 2 weeks, feel free to contact our New Patient admissions line at (508) 477-7090, ext.1102 or our Patient Access Manager at (508) 477-7090, ext.1113.

Community Health Center of Cape Cod accepts the following insurance at all sites: Mass Health, BMC (Boston Medical Center Health Plan), Neighborhood Health Plan, Network Health, Celticare, Children’s Medical Service Plan, Health Safety Net. We also accept: Medicare (but NOT commercial Medicare Advantage HMO/PPO plans), AARP Medicare Complete (through United Healthcare), Blue Cross/Blue Shield, Harvard Pilgrim Healthcare, Tufts, Tricare, Aetna, Cigna, United Healthcare. You should always check with your insurance plan to confirm your primary care physician and that the Health Center is a participating provider.

If you do not have health insurance, we can help you determine if you’re eligible and complete the application process for MassHealth, Commonwealth Care or other health benefits. This help is available Monday through Friday during office hours. You do not need to be a patient of the Health Center to take advantage of this service.

To complete the MassHealth or Commonwealth Care application, you should bring your last two pay stubs, or most recent tax return if you are self-employed, as well as photo identification and proof of citizenship for U.S. citizens. This takes about 30 minutes and you will receive a response in the mail within 10 to 14 days. For insurance questions please call our enrollment specialist at (508) 477-7090 ext 155.

For more information about Commonwealth Care, call 1-877-MA-ENROL

Welcome! We are happy you have chosen Community Health Center of Cape Cod. If you would like to provide us with any feedback please click here for our patient survey.